Ours is a family owned and run business,
now operating entirely via the internet, which ensures
that we are able to keep our
prices both realistic and affordable. We realize it can
be a daunting prospect purchasing something so special
over the internet, so we try to make the experience as
pleasant as possible. We are able to provide our
exclusive, quality, custom-made designer gowns and
accessories directly to our customers via
this website, whilst keeping within a reasonable price
Trading both in the UK and internationally
we are particularly proud of our personal
and friendly service as we feel this coupled with our
bespoke service distinguishes
us from mass produced high fashion. Every garment is
hand-crafted to fit you to perfection.
Whether it be for that happiest day of
your life, your prom ball or any formal occasion we
always offer that personal touch.
Our exclusive designs are all made by our own
closely-knit skilled team, in our own workshop premises, here in the U.K., thereby ensuring
quality is kept to the highest possible standards. We
don't manufacture for anyone else and all our gowns
carry 'The Frock Factory' exclusive label.
If you are looking for a gown to make
you stand out from the crowd, look no further!
If you aren't a standard size, are
taller than average or very petite, or struggle to find
full-length skirts that are actually long enough for you, we offer
a made-to-measure service that covers most requirements.
Please see our made to
for details of this service.
Our gowns are not mass-produced!
Each one is custom-made to order in the style, fabric
and colour of your choice. Choose from our beautiful quality fabrics
which are available in many lovely shades. These can be seen on our
Because our customers have such a large
variety of choices from which to pick all the different
elements of their outfit, this means that EVERY order we
produce is unique! It is for this reason that we are
unable to offer refunds on orders or accept returns.
Conditions or read the concise version
Returns and Refunds.
Please note: We do not produce a printed brochure or catalogue
as our website is far more comprehensive and up to date
as far as pictures, prices and information are concerned
than a printed brochure could ever be.
We do NOT currently have our own retail shop premises or
showroom. After many years of running our own boutique
(now closed), like many other businesses we feel that the internet is the way
Operating via the internet means that we can reach a
much wider audience (worldwide!) whilst enabling us to
keep our prices both reasonable and affordable.
Our business operates entirely via the internet. All
orders are made online via this website or by
mail-order. Our workshop premises are not open to the general
public and we are not able to receive personal visitors
at the present time.
If you have any questions regarding any
aspect of our business, please feel free to get in touch
with us. Telephone us on 0116 2245545, or use our enquiry form,
and we will do our very best to answer your queries.
The Frock Factory